To whom it may concern, the management of Palmrise Luxury Villas wishes to inform its guests regarding our official communication channels and transaction security policy:
- Official Representation: Our property is officially and exclusively represented only by our website https://palmrisevillas.gr/ and our registered corporate email addresses: reservations@palmrisevillas.gr
- Payment Policy: Our Company is officially registered and operated in Greece. The only accepted bank accounts for any deposit or transfer are held exclusively in ALPHA BANK under our official corporate name: “PALMRISE LUXURY VILLAS E.E.”.
- Phishing & Fraud Protection: We explicitly state that our team will NEVER request your credit/debit card details, personal passwords, or payment verifications via third-party messaging apps (such as WhatsApp, Viber, or SMS). Furthermore, Any message appearing to originate from us or from online booking platforms (e.g., Booking.com, Expedia) urging you to click a link for “payment verification within a few hours” to prevent your reservation from being cancelled, is a malicious phishing attempt by third parties. Please strictly ignore such messages and contact us immediately via our official phone number +302312312657 for verification.
Any communication outside the above-mentioned email addresses or any payment made to any other account holder or via unauthorized links will not be recognized or accepted. If you receive any suspicious messages or links claiming to be from us, please ignore them and contact us immediately by phone at +302312312657.
